How can I cancel my Pro plan or license or product I have already purchased

Note: Workspace settings are only available for GiANT OS account owners and individuals they have designated as admins. A general user will not have access to these settings.

If you are a regular user and have a Pro plan, you will be able to cancel your own subscription using the instructions below.

To cancel your Pro plan or any license you have already purchased:
If you signed up for the monthly Pro payment plan, then you can cancel anytime. You paid for the month up front, so as soon as you cancel, your account will cancel at the end of your month's payment cycle. You will not be charged again.

if you signed up for the annual plan, then you are committed to the year that you paid for. If you cancel, you will not be charged again after you year has ended but you will be given access to your Pro account until the end of the year cycle. There are no partial refunds for annual plans.

To cancel your Pro license or another license/product you have purchased:

1. Login to your account.
2. Select the upper left hand corner workspace dropdown menu.
3. Go down to your "Workspace Settings".
4. Go down to "Licenses".

5. Find the License for "Pro" or whichever product you would like to cancel and select "Edit".
6. Next, select "Edit Subscription".

7. Scroll to the bottom of the page and select the red "Cancel Subscription" tab.
8. If you are wanting to reduce the amount of licenses for a certain subscription like "Catalyst", "Pro" or another produce, go through steps 1 through 6 and toggle the number of licenses down to the appropriate number of licenses you need. (If all of your licenses have already been assigned to users, you will need to remove a user for each license you reduce.)

See the above steps here:
To reduce the amount of licenses of a product:

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